How to manage Seller Profile?
You can see your Marketplace Panel after signing in into your seller account.
Ques. Why should i update my seller profile ?
Ans. Gocrafti strongly believes in transparency therefore it gives you this feature so that you customer can know you better. A better understanding is needed for long term relationship. It will also improve your Shop’s visibility on Google or any other search engine. Let’s Do this.
Click on Seller Profile
Company Description : Write about your Company/Shop, What you are dealing with and so on…
Complete your KYS (Know your Seller) form provided to you in the Seller Profile and don’t forget to save attributes else your KYS form won’t be saved.
That’s all you are now all set to rock and roll with Seller Profile, Cheers !!!!
What is an atrribute and How to manage it ?
Gocrafti provides you this option only for Configured products, Configured products are those products which you configured according to your choice.
Ques. What is an attribute?
Ans. An attribute is basically a feature of a product. As one can guess from its name, Gocrafti Product Attribute is designed to specify certain features of a Product. Among the most popular attributes are:
Ques. How to create an attribute?
Ans. To save your time, Gocrafti has created most of the popular Attributes Set for the products, sellers need to select the popular Attributes set and then configure the attributes feature accordingly.
How to list a new Product?
Ques. What is a new product?
Ans. New product means that particular product doesn’t exist at Gocrafti.
Ques. How to check my product is new?
Ans. Click Assign Product available at seller Panel, and type your product first name, if you find similar product at view option you need only to set your your price, you can also check other sellers rate for that particular product.
Ques. How to add new Product?
Ans. Click New Products and selects the appropriate attribute set and select the product type (Simple by default), now you will see various simple options. Select your product category and subcategory. Gocrafti has provided you some features like Special price, Cash On delivery (Very Important), and some awesome attributes. So play around and fill all the details like a pro and Don’t Forget to save the product. Now Gocrafti will examine the product and approve it thereafter. Generally this process takes 10-24 hours.
Woooo!!! you have just become an Online editor, congrats 🙂
How to manage My Products List
Ques. What is My Products List?
Ans. My Products List is basically listed/assigned products by you, you can search by name and date and you can also check the status of your product whether that has been approved or not.
How to utilize my Dashboard?
Ques. What is My Dashboard?
Ans. it’s the most attractive feature provided by Gocrafti. Here you can analysis your Company/Shop with your products/sales/orders. This Dashboard will automatically converts your order/sales in chart thus giving a simpler way to handle your shop. You can ask questions to admin directly there. This dashboard will only include the Marketing Fee not the Payments Collection Fee, Shipping Fee and Service Taxes so you need not to worry about the remaining amount. If you have any questions regarding any payouts you can ask questions to admin directly there.
How to Manage My Transaction List?
Ques. What is My Transaction List?
Ans. Basically this provides all the transaction list completed between Seller and Gocrafti. You can Download/Save it also.
How to Manage Cash On Delivery?
Ques. How to Manage Cash On Delivery?
Ans. Click at Cash On deliver, and Gocrafti has provided you certain options. Details are as follows :
Add New Cash On Deliver Rate : This feature has many option :
TIPS : To make your customers shopping experience awesome, You are requested to enable all your products available for Cash On Delivery, This will increase customers trust into your Company/Shop.
Rate Type : You can select Fix option here.
Now you need to click Add new COD rate to apply your new COD rule for products.
If you want to make all your products available for cash on delivery, don’t add any COD rule.
How to Manage Cash On Delivery Orders?
Ques. How to Manage Cash On Delivery Orders?
Ans. You can see all your Cash On Delivery orders here. You can easily manage your orders by using our various Feature.
What is My Assign Products and How to manage it?
Ques. What is Assign Product?
Ans. If you want to search weather your product is available in Gocrafti, this feature can help you with. Just type your product first name and click search and see if your product is available or not. If your shows available, you have to only list your pricing, you can see others sellers pricing also and you can put a competitive pricing for your products. If your product isn’t available just click New Product or click here to list a new Product.
How to manage My Assisgend Products List?
Ques. What is Assign Product List?
Ans. Here you can see the list of all your Assigned products. You can manage them all accordingly. You can also change the pricing of your products also.
How to manage RMA (Return Materials Authorization?
Ques. How to manage RMA System?
Ans. RMA basically refers to Return Materials Authorization System. This an automated system provided to you by Gocrafti for handling Returns and Refunds requests for your orders. If any customer opts RMA for any of his products, you will see all the details about the concerned customer/product their and can handle the situation very easily. We encourage all sellers to handle all the RMA requests very kindly.